Privacy Policy

At TrackerWex, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our services and website (trackerwex.com).

Information We Collect

We may collect the following information:

  • Name and contact details (email address, phone number)
  • Account and login information
  • Payment and billing details processed securely via trusted payment providers
  • Device and tracking data generated by TrackerWex GPS devices
  • Technical information such as IP address, browser type, and device information

How We Use Your Information

We use collected information to:

  • Provide and maintain TrackerWex tracking services
  • Process payments and subscriptions
  • Improve service performance and reliability
  • Provide customer support
  • Ensure system security and fraud prevention

Data Security

All user data is stored securely using industry-standard security measures including encrypted communications and secure servers. Access to sensitive data is strictly limited and monitored.

Data Storage

TrackerWex securely stores operational and device data in protected infrastructure. We take all reasonable steps to prevent unauthorized access, disclosure, or loss of data.

Third-Party Services

Payments are securely processed by certified payment providers such as Stripe. TrackerWex does not store full credit card information on its servers.

Confidentiality

We store all company and account information securely and do not share it with any third parties. All customer and business data is treated as strictly confidential and is never disclosed to unauthorised persons.

User Rights

Users may request access, correction, or deletion of personal data in accordance with applicable data protection regulations.

Contact

For any privacy-related questions please contact: support@trackerwex.com